Support

We read every message and usually reply within two working days.

Report an issue or write to us

Tell us your iPhone model, the iOS version and the app version (☰ → About), and what happened.

Common questions

The voice sounds robotic. Can I get better voices?

Yes. On your device open Settings → Accessibility → Spoken Content → Voices, choose the language and download an "Enhanced" or "Premium" voice. In the app, tap ☰ → Voices for step-by-step pictures, or watch the video. Then pick the new voice when you create a lesson.

"There's no lesson with this code"

Check the code and the languages — the same code can exist for different translations. You can also paste the full lesson link into ☰ → Add Lesson by Code; it already contains the languages.

A lesson link opens the website instead of the app

Some apps (YouTube, for example) open links in their own browser. Tap "Open in Phrase Attic" on the lesson page, or open the link in Safari.

I bought the full version on another device

Open the app, tap ☰ → Unlock Full Version → Restore Purchases while signed in with the same Apple ID.

Where are my lessons stored?

Only on your device — there are no accounts and no cloud copy. Deleting the app deletes its lessons, unless iOS restores them from your own device backup.

How do I get a refund?

Purchases are handled by Apple. Request a refund at reportaproblem.apple.com.